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Shipping & Delivery

Everything you need to know about order processing and shipping times, VAT & duties and shipping fees

Estimated Shipping Time

Your shipment will usually be shipped within 1-2 business days (Monday-Friday). Fulfillment takes longer for customized orders. During the checkout process, our system will estimate shipping and delivery dates based on item availability and the shipp

How long will it take for my order to arrive?

We offer USPS and Fedex for USA shipments depending of your selection at checkout. USPS may take 2-6 days after we tender packages to them depending on the service you have selected at checkout. FedEx shipping usually takes 2-3 business days but may

Do you ship internationally?

Yes, we ship all over the world. We are based in Naples, FL, USA. Shipping costs will apply and will be added at checkout. International shipments are sent to most locations via USPS, Fedex or UPS depending on your selection at checkout. We do this t

Custom Fees and Import Duties

What are the "import fees" and why must I pay for them?. Some countries outside of the U.S. may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer

How can I track my order?

If you are not home in time to receive your package, USPS or FEDEX will gladly leave your package at your door for your convenience so that you may enjoy your new product as soon as you get home. As per the policies of USPS / FEDEX the receiver of th

Shipping Restrictions

We ship worldwide but there are a few places we cannot currently ship to or have had a hard time shipping to in the past. APOs & Military Bases: If you are an active service member stationed at an APO we will try our very best to get your order to yo

USPS Say Delivered But It's Not Here. What to do?

With the USPS Postal Service handling over 420 million packages a day, it's inevitable that some problems will arise sometimes. You may wonder: Why is my package being delivered late? ...... or sometimes, although it's not common, you'll find that th

What should I do if my package was delivered to the wrong address?

If your package was delivered to the wrong address, it is best to contact the local postal service (USPS, FedEx, etc.) with the tracking number to inquire about the whereabouts of your package. They will be able to provide you with further assistance