Everything you need to know about order processing and shipping times, VAT & duties and shipping fees
Your shipment will usually be shipped within 1-2 business days (Monday-Friday). Fulfillment takes longer for customized orders. During the checkout process, our system will estimate shipping and delivery dates based on item availability and the shipp
We offer USPS and Fedex for USA shipments depending of your selection at checkout. USPS may take 2-6 days after we tender packages to them depending on the service you have selected at checkout. FedEx shipping usually takes 2-3 business days but may
Yes, we ship all over the world. We are based in Naples, FL, USA. Shipping costs will apply and will be added at checkout. International shipments are sent to most locations via USPS, Fedex or UPS depending on your selection at checkout. We do this t
What are the "import fees" and why must I pay for them?. Some countries outside of the U.S. may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer
We will be sending an email with the tracking number once your package is shipped out. The email will contain a tracking link if there’s one available which you can follow up the delivery information. If you are not home in time to receive your packa
We ship worldwide but there are a few places we cannot currently ship to or have had a hard time shipping to in the past. APOs & Military Bases: If you are an active service member stationed at an APO we will try our very best to get your order to yo
With the USPS Postal Service handling over 420 million packages a day, it's inevitable that some problems will arise sometimes. You may wonder: Why is my package being delivered late? ...... or sometimes, although it's not common, you'll find that th
If your package was delivered to the wrong address, it is best to contact the local postal service (USPS, FedEx, etc.) with the tracking number to inquire about the whereabouts of your package. They will be able to provide you with further assistance