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BlackBrook Case

Your shipment will usually be shipped within 1-2 business days (Monday-Friday). Fulfillment takes longer for customized orders. During the checkout process, our system will estimate shipping and delivery dates based on item availability and the shipping options that you choose.Please note that weekends do not count as a shipping day.Our cut-off time for processing Next Day (Overnight) or 2 Day shipments is 10:00 AM EST.<ul><li style="font-family: Verdana, Geneva, sans-serif;">FREE SHIPPING: Choosing free shipping generally provides a delivery time of 7-10 business days.</li><li style="font-family: Verdana, Geneva, sans-serif;">USPS PRIORITY MAIL: will have your item(s) to your door between 3-4 business days from the date that the order was placed.</li><li style="font-family: Verdana, Geneva, sans-serif;">USPS PRIORITY EXPRESS: typically takes 1-3 business days depending on how far you live from our facility.</li><li style="font-family: Verdana, Geneva, sans-serif;">FEDEX 2 BUSINESS DAYS: Delivery in US within 2 business days after the order is shipped out.</li><li style="font-family: Verdana, Geneva, sans-serif;">FEDEX STANDARD OVERNIGHT: Delivery in US next business day after the order is shipped out.</li></ul>NOTE : At BlackBrook Case we offer free ground shipping of orders above $99 within the United States as a compliment.&#xA0;

Your shipment will usually be shipped within 1-2 business days (Monday-Friday). Fulfillment takes longer for customized orders. During the checkout process, our system will estimate shipping and delivery dates based on item availability and the shipp

Estimated Shipping Time

Shipping & Delivery

How do I order?

How to update your order or shipping address

How can I cancel an order?

If I'm missing a product from my order, what do I do?

Where do I enter my coupon code?

Why was I charged immediately for a pre-order/back-order?

What happens if I have not received a confirmation email for my order?

Order Issues

How long will it take for my order to arrive?

Do you ship internationally?

Custom Fees and Import Duties

How can I track my order?

Shipping Restrictions

USPS Say Delivered But It's Not Here. What to do?

What should I do if my package was delivered to the wrong address?

Will the leather change over time?

Will my leather case scratch?

Leather Care

Are your Watch bands compatible with Series 9?

Are all phone cases MagSafe compatible?

Product Related Questions

Monogramming

Corporate Inquiry

Are personalized items eligible for return or exchange?

Personalization

What items are returnable?

Can the items be exchanged?

The item I received is damaged! What do I do now?

What items are non-refundable?

How do I return?

What are the refund options?

How do I ship back the items?

Return shipping fee?

How soon will I get my refund?

If I received a gift item that I want to return or replace, what should I do?

Return Policy & FAQs

Do your products come with a warranty?

How do I make a warranty claim?

Who is covered?

What is NOT Covered?

What is "normal wear and tear"?

Warranty

Estimated Shipping TimeUpdated 6 months ago