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Delivery Issues

USPS Say Delivered But It's Not Here. What to do?

With the USPS Postal Service handling over 420 million packages a day, it's inevitable that some problems will arise sometimes. You may wonder: Why is my package being delivered late? ...... or sometimes, although it's not common, you'll find that th

What should I do if my package was delivered to the wrong address?

If your package was delivered to the wrong address, it is best to contact the local postal service (USPS, FedEx, etc.) with the tracking number to inquire about the whereabouts of your package. They will be able to provide you with further assistance

Shipping Protection & Claims

If you purchased Shipping Protection / Protected Checkout , submit any shipping claims via our Claim Page. If you did not purchase Protected Checkout, contact us using our Contact Form to report issues. Claims on non-protected orders may not be appro