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Delivery Issues

Tracking Shows Delivered But Package Isn't Here

It happens occasionally. Your tracking shows "Delivered" but there's no package at your door. Before contacting us, run through these steps — most cases resolve within 48 hours. Check these first:. If it's still missing after 48 hours:. Contact FedEx

What should I do if my package was delivered to the wrong address?

If your package was delivered to the wrong address, it is best to contact the local postal service (USPS, FedEx, etc.) with the tracking number to inquire about the whereabouts of your package. They will be able to provide you with further assistance