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<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Aleo, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;">Once your order has been placed and you have received your order confirmation email, we cannot guarantee that we will be able to make any changes to your order. Please double-check that all of your order details are correct, especially if completing your payment through one of our Express Checkout options (ShopPay, Apple Pay, Amazon Pay, PayPal, or Google Pay).<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Aleo, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;">Our team is unable to make any changes to an order once a shipping notification email has been sent or a tracking number has been assigned.<h3 style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; font-weight: 600; letter-spacing: -0.02em !important; line-height: 32px; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; -webkit-font-smoothing: antialiased; font-style: normal; font-size: 24px; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); font-variant-caps: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" id="update-order-items-or-shipping-address">Update order items or shipping address</h3><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Aleo, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;"><span style="box-sizing: inherit; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); float: none;">If you have not yet received a shipping notification email for your order and would like to update either the items in your order or the shipping address for your order, please submit a request to update your order by sending a quick email to&#xA0;<a href="mailto:support@blackbrookcase.com">Team</a>&#xA0;here.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Aleo, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;">Our team will start working on your request as soon as possible. Even though you have not yet received a tracking number for your order, it may be too late for our team to make any changes to it as our warehouses often fulfill orders the same day they are placed.

Once your order has been placed and you have received your order confirmation email, we cannot guarantee that we will be able to make any changes to your order. Please double-check that all of your order details are correct, especially if completing

How to update your order or shipping address

Order Issues

How do I order?

How can I cancel an order?

If I'm missing a product from my order, what do I do?

Where do I enter my coupon code?

Why was I charged immediately for a pre-order/back-order?

What happens if I have not received a confirmation email for my order?

Estimated Shipping Time

How long will it take for my order to arrive?

Do you ship internationally?

Custom Fees and Import Duties

How can I track my order?

Shipping Restrictions

USPS Say Delivered But It's Not Here. What to do?

What should I do if my package was delivered to the wrong address?

Shipping & Delivery

Will the leather change over time?

Will my leather case scratch?

Leather Care

Are your Watch bands compatible with Series 9?

Are all phone cases MagSafe compatible?

Product Related Questions

Monogramming

Corporate Inquiry

Are personalized items eligible for return or exchange?

Personalization

What items are returnable?

Can the items be exchanged?

The item I received is damaged! What do I do now?

What items are non-refundable?

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What are the refund options?

How do I ship back the items?

Return shipping fee?

How soon will I get my refund?

If I received a gift item that I want to return or replace, what should I do?

Return Policy & FAQs

Do your products come with a warranty?

How do I make a warranty claim?

Who is covered?

What is NOT Covered?

What is "normal wear and tear"?

Warranty

Update order items or shipping address

How to update your order or shipping addressUpdated a year ago

Update order items or shipping address