Return Coverage & Package ProtectionUpdated 3 hours ago

At checkout, you can add Checkout+ coverage to your order for a small fee. What's included depends on your location.

Return Coverage + Package Protection

Customers in the following countries can opt in to full coverage, which includes free return shipping and package protection against loss, theft, or damage in transit:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States

Package Protection Only

Customers outside the countries listed above will see the option to add package protection at checkout. This covers your order against loss, theft, or damage in transit, but does not include return shipping coverage.

How to file a claim

Whether you have return coverage or package protection, you can manage everything through our Customer Portal at the bottom of our website.